Refund Policy
At Genius Wealth Biz Academy, we strive to deliver exceptional value through our digital products and customization services. We want every customer to have a positive experience and achieve great results with our offerings. Please read our refund policy carefully before making a purchase.
- Digital Products (eBooks, Courses, Digital Art etc.). All digital products sold on Genius Wealth Biz Academy, including eBooks, online courses, digital art, and templates, are non-refundable. Due to the nature of digital content, once it is accessed or downloaded, it cannot be returned or refunded. We encourage you to review all product descriptions and details before making a purchase to ensure it meets your needs.
- Brand Kit and Website Customization Services. For our Brand Kit and Website Customization services, customer satisfaction is our top priority. Before any customization work begins, we require clients to email us at team@geniuswealthbizacademy.com to discuss their specific needs and expectations. This discussion helps us provide the best service possible and ensures that our solutions align with your goals.
Refunds for customization services will be handled on a case-by-case basis. If a customer is unsatisfied after reasonable (2) revisions and adjustments have been made, we will work closely with you to find an appropriate resolution that leaves you satisfied with the outcome. For most cases, there will be NO refund issued due to the work, time, and excellence invested into your project. No worries, contracts will be agreed upon before work begins.
Customer Support. If you have any questions or concerns about your purchase, please reach out to us at team@geniuswealthbizacademy.com. We are committed to providing exceptional service and will do everything in our power to ensure a positive and enjoyable experience with Genius Wealth Biz Academy.
Exceptions and Special Circumstances. Refund requests outside the parameters mentioned above will be evaluated at the sole discretion of Genius Wealth Biz Academy. We are here to support you, and our team will strive to find a fair resolution that best serves our customers.
Contact Information. For any inquiries regarding our products or services, please email us at team@geniuswealthbizacademy.com.
Thank you for choosing Genius Wealth Biz Academy. We are dedicated to helping you achieve your goals and providing you with a remarkable experience!